03961e1b

PSTN Switch-Off

Tue, 28 Apr 2026 13:06:12 GMT

The PSTN Switch-Off: Will Your Alarm System Still Work?

The UK’s telephone network is changing—and it’s going to affect thousands of alarm systems.

By now you may have heard about the PSTN switch-off , but what does it actually mean for your security system?

If your alarm relies on a phone line, there’s a real risk it may stop working properly—or at all .

What Is the PSTN Switch-Off?

The Public Switched Telephone Network (PSTN) is the traditional analogue phone network that’s been in use for decades.

BT and other providers are now phasing it out completely , replacing it with digital (IP-based) services.

The key point:
Old-style phone lines are being switched off permanently.

Why This Matters for Alarm Systems

Many older alarm systems rely on PSTN lines to communicate.

This includes:

Monitored alarm signalling (older formats)
Speech diallers (very common in domestic systems)
RedCare and similar legacy products

Once PSTN is gone:

These systems may fail to send signals
Or work intermittently / unreliably
Or stop working without the user realising

Speech Diallers – The Hidden Risk

This is the big one we’re seeing on a lot of sites.

Speech diallers are designed to:

Call your phone (or keyholders)
Play a recorded message when the alarm activates

They’ve been a popular, low-cost solution for years.

The problem?
Most speech diallers rely on analogue phone lines.

When moved onto digital/VoIP lines:

They often don’t trigger calls correctly
Audio can fail or distort
Timing issues can stop calls connecting altogether

In short:
You may think your system is calling you—but it isn’t.

BT RedCare Closure

Adding to the issue, BT RedCare is also being withdrawn .

If your system uses RedCare:

It will need to be replaced or upgraded
Continued monitoring won’t be possible on legacy setups

What Should You Do?

If your system:

Uses a phone line
Has a speech dialler
Has RedCare installed
Or is more than a few years old

…it’s worth getting it checked now.

Don’t wait until:

You change broadband provider
Your line is upgraded
Or the system quietly stops working

What Are the Modern Alternatives?

The good news is there are much better options available now.

Modern systems use:

IP (internet-based signalling)
4G/5G mobile networks
Dual-path signalling for reliability

These are:

Faster
More reliable
Not affected by the PSTN switch-off

Our Advice at Moore Secure

We’re already helping customers across Romsey, Southampton, Winchester and Cheshire deal with these changes.

In many cases:

Existing systems can be adapted
Or upgraded to modern signalling
Or replaced with a future-proof solution

Every site is different—so it’s about giving the right advice, not just replacing equipment unnecessarily.

Final Thoughts

The PSTN switch-off isn’t just a telecoms change—it’s a security issue .

If your alarm system can’t communicate, it can’t protect you properly.

A quick check now could prevent a system failure later.

If you’re unsure whether your alarm system will be affected, get in touch with us today and we’ll be happy to advise.

Is a Monitored Alarm Worth It?

Sun, 22 Feb 2026 17:55:42 GMT

Pros and Cons of a monitored burglar alarm system

When choosing a burglar alarm system, one of the most common questions we’re asked is:
“Is monitoring really worth it?”

The short answer is — it depends on your property, lifestyle and risk level.
The longer answer is below.

At Moore Secure, we install both standard audible alarms and monitored alarm systems. Monitoring isn’t essential for everyone, but in the right circumstances, it can make a significant difference.

What Is a Monitored Alarm ?

A monitored alarm system is connected to a 24/7 alarm receiving centre.

If your alarm activates:

The signal is sent instantly to the monitoring centre
A trained operator processes the activation
Your agreed response plan is followed

That response may include:

Contacting nominated keyholders
Dispatching a security guard
Escalating to emergency services (subject to system grading and police policy)

Unlike a standard bells-only alarm, the system isn’t relying solely on someone nearby hearing it.

How Is It Different From a Standard Alarm ?

A traditional burglar alarm sounds externally and hopes:

A neighbour hears it
Someone investigates
The noise alone deters the intruder

In busy residential areas, that can be enough.

However, in quieter areas — or where properties are left empty for long periods — an audible alarm alone may not provide the same reassurance.

A monitored system ensures activations are handled properly, even if no one is nearby.

When Is Monitoring Worth Considering?

Monitoring tends to make the most sense in the following situations:

Commuter Households

If everyone is out during the day, monitoring ensures activations aren’t missed.

Rural or Isolated Properties

In areas such as the New Forest or more rural parts of Cheshire, neighbours may not be close enough to respond quickly.

Second Homes & Holiday Lets

Properties left empty for extended periods benefit significantly from monitoring.

Businesses & Commercial Premises

Professional response procedures can be important for insurance and risk management.

Higher-Value Properties

Where contents, vehicles or equipment represent higher risk, monitoring adds an additional layer of protection.

When Might Monitoring Not Be Necessary?

Monitoring isn’t essential in every situation.

For example:

If someone is home most of the time
In closely built residential areas
Where neighbours are nearby and responsive
Where budget is a primary concern

A well-installed audible alarm system still provides a strong deterrent and protection in many cases.

What About Police Response?

Police response (URN) is available for qualifying systems that meet grading and signalling requirements.

It’s important to note that:

Not all systems qualify
False alarm management is critical
Systems must be installed and maintained correctly

We always advise clearly on what is realistic and appropriate for each property as sometimes just guard or keyholder response makes more sense.

Can Existing Alarms Be Upgraded for Monitoring?

In many cases, yes.

Modern signalling equipment can often be added to existing wired or wireless alarm systems . If a system is older or no longer suitable, an upgrade may be the better option.

A survey will confirm what’s possible.

So… Is It Worth It?

For many homeowners and businesses, the additional reassurance of knowing that someone will respond if the alarm activates is worth the modest ongoing cost.

For others, a well-installed audible alarm is entirely sufficient.

The right answer depends on:

Your location
Your lifestyle
Your property type
Your level of risk tolerance

That’s why we always recommend discussing your circumstances before deciding.

Thinking About Monitoring?

If you’re unsure whether a monitored alarm system is right for your property, we’re happy to provide straightforward advice.

Whether you’re upgrading an existing burglar alarm or installing a new system, we can explain the options clearly and help you decide what level of protection makes sense.

Is Your Security System Ready for the New Year? Help and tips

Wed, 31 Dec 2025 13:22:12 GMT

Is Your Security System Ready for the New Year?

A new year is often a good moment to take stock. For many people, that means looking at home improvements, business priorities or insurance renewals — but it’s also a sensible time to check that your security systems are still doing the job they’re meant to do.

At Moore Secure, we regularly attend call-outs where systems haven’t failed suddenly, but have slowly fallen behind. A quick check at the start of the year can often prevent issues later on.

Intruder & Burglar Alarms – Are They Still Reliable?

Alarm systems are designed to be long-lasting, but they aren’t maintenance-free. Over time, components age and technology moves on.

Common issues we see include:

Backup batteries nearing the end of their lifespan
Fault warnings that have been ignored for months
Sensors triggered by changes in the property or environment
Older systems without app access or monitoring options
Communication paths becoming unreliable

If your burglar alarm is several years old, or you’ve noticed intermittent faults, now is a good time to have it checked or serviced.

Monitored Alarms – Extra Peace of Mind

More homeowners and businesses are choosing monitored alarm systems for added reassurance, particularly where properties are left unattended for long periods.

Monitoring ensures:

Activations are received immediately
Action is taken even if you’re unavailable
Keyholders or professional responders are contacted
A clear response plan is followed

For people who travel regularly, own rental properties, or simply want added peace of mind, monitoring can make a real difference.

Access Control – Are You Still Managing Who Has Access?

For businesses, January is often a time of staff changes or operational updates. Access control systems help ensure that only authorised people can enter specific areas.

It may be worth reviewing:

Who still has active access credentials
Whether keys have been lost or copied
If access times and permissions are still correct
Whether your system integrates properly with alarms or CCTV

Modern access control systems offer greater flexibility and accountability than traditional keys.

Fire Safety – Don’t Forget the Basics

Fire alarm systems are often out of sight and out of mind — until there’s a problem. Regular checks and servicing are essential to ensure systems operate correctly and meet current requirements.

If your fire alarm hasn’t been checked recently, or your premises have changed, it’s sensible to review the system at the start of the year.

When Should You Call a Professional?

If you’ve noticed faults, false alarms, unreliable performance or outdated equipment, it’s worth getting professional advice. In many cases, small adjustments or upgrades can significantly improve reliability and security.

A short survey or service visit can highlight issues early and help avoid more disruptive problems later in the year.

Looking Ahead

Security systems should quietly do their job in the background. A new year is a good opportunity to make sure yours are still up to the task — whether that means a simple service, an upgrade, or advice on newer options.

If you’d like to discuss your alarm, CCTV, access control or fire alarm system, the team at Moore Secure is happy to help.

Hidden Hazard in Your Office CCTV

Mon, 01 Dec 2025 18:26:03 GMT

Why IR Night Vision Could Be Harming Your Eyes – And How to Fix It

In today’s modern workplaces, CCTV cameras are everywhere – keeping an eye on entrances, desks, and corridors to ensure safety and peace of mind. But what if that vigilant security system is quietly putting your team’s eyesight at risk? If your office CCTV has switched to infrared (IR) “night vision” mode – even in a brightly lit environment – it could be blasting invisible light straight at your employees. We’ve seen this issue crop up time and again during our installations and audits, and it’s not just a glitch; it’s a health concern backed by UK regulations.

Don’t worry if your system isn’t from us – this guide is for any business with CCTV, whether it’s a budget setup from a big-box retailer or a high-end network. We’ll break down the risks, why it happens, and simple steps to make your cameras safer (and smarter) without breaking the bank.

The Invisible Threat: What Happens When IR Mode Kicks In Uninvited

Most CCTV cameras automatically flip to IR mode when they detect low light, using powerful built-in LEDs (often rated for 30–50 meters of night vision) to illuminate the scene for black-and-white footage. These LEDs emit near-infrared light at wavelengths like 850nm – invisible to the human eye, but potent enough to “see” in the dark.

In a well-lit office (think standard fluorescent or LED overheads at 300–500 lux), this switch shouldn’t happen. But faulty light sensors, poor calibration, or even a flickering bulb can trigger it. Suddenly, those LEDs are pumping out 50–200 mW/cm² of IR energy – that’s 5–20 times the safe continuous exposure limit for eyes, according to the UK’s Health and Safety Executive (HSE) guidelines under the Control of Artificial Optical Radiation at Work Regulations 2010 (AOR 2010).

For someone sitting just 7 meters away (a common desk-to-camera distance), the effects might start subtle:

Eye strain and dryness : That “gritty” feeling after staring at your screen? IR can reduce blink rates and dry out the cornea, worsening computer vision syndrome.
Temporary visual disturbances : After-images or a hazy veil if someone glances toward the camera.
Longer-term risks : Prolonged exposure (hours daily) could lead to thermal damage to the retina or even contribute to cataracts – especially risky for desk-bound teams who can’t “avert” from invisible light like they would from a bright bulb.

We’ve audited offices where employees reported headaches and fatigue, only to discover the culprit: IR LEDs glowing faintly red (a telltale sign of 850nm models) in broad daylight. And it’s not rare – a quick scan of UK security forums shows frustrated IT managers dealing with the same on non-specialist brands.

UK Regulations: Why This Isn’t Optional for Businesses

As a NSI Gold-approved installer (like us at Moore Secure), we follow strict standards, but every UK employer does too. The HSE’s AOR 2010 regs require a risk assessment for any artificial optical radiation source, including CCTV IR illuminators. In occupied, lit spaces like offices, the verdict is clear: if ambient light is sufficient, IR must be controlled to keep exposure “As Low As Reasonably Practicable” (ALARP).

HSE Guidance (CIS25) : Recommends disabling unnecessary IR to avoid exceeding eye safety limits (e.g., 10 mW/cm² for extended exposure).
BS EN 62471 Standard : Classifies many IR LEDs as Risk Group 2 (hazardous at close range), mandating warnings or controls in workplaces.
Broader Implications : Non-compliance could trigger an HSE inspection, fines (up to £20,000+ per breach), or even civil claims if an employee suffers eye issues. Plus, under the Surveillance Camera Code of Practice, fuzzy IR footage might not hold up in investigations anyway – color mode gives clearer evidence.

The good news? Fixing it is straightforward and doesn’t require ripping out your system.

Simple Fixes: Lock Your CCTV in “Day Mode” for Safer, Sharper Footage

No matter the brand (Hikvision, Dahua, or even a generic Wi-Fi cam), most cameras let you tweak settings via their app, web interface, or NVR software.

Why Bother? Beyond Safety, It’s Smart Business

Swapping to permanent colour mode isn’t just about dodging HSE headaches; it’s a win for productivity. Healthier eyes mean fewer sick days, and clear footage builds trust with your team (no one likes feeling “watched” by a creepy red glow). At Moore Secure, we’ve helped countless non-clients retrofit their systems during free audits – turning potential liabilities into assets.

If your setup feels outdated or you’re unsure where to start, we’re here. Whether in Cheshire, Hampshire, or beyond, our team offers no-obligation chats on making any CCTV safer. Drop us a line at info@mooresecure.co.uk or call 01794 523 470 (South) / 01625 528 471 (North). And while you’re at it, check our recent guide on CCTV signage laws – because secure and legal is the Moore way.

Stay safe out there – your eyes (and your footage) will thank you.

Moore Secure: Protecting Homes and Businesses Across the UK Since 1988. Be Moore Secure Today.

Why and When to Replace Carbon Monoxide Detectors in Homes and Businesses

Sun, 29 Jun 2025 17:46:44 GMT

What is Carbon Monoxide and how do we detect it?

Carbon monoxide (CO) is a silent killer —an odourless, tasteless, invisible gas that can be deadly if undetected. Every year, thousands of people in the UK are admitted to hospital due to suspected carbon monoxide poisoning. Thankfully, properly installed and maintained carbon monoxide detectors are a simple yet vital way to protect your home or business.

But CO alarms don’t last forever.

In this post, we’ll cover why CO detectors are essential , how often they should be replaced , and the regulations that guide their use —whether you’re safeguarding your family or complying with workplace safety standards.

Why Carbon Monoxide Detectors Matter

Carbon monoxide is produced when fuels such as gas, oil, wood or coal do not burn fully. Faulty boilers, gas appliances, wood burners, or blocked flues and chimneys are all potential culprits.

Without a functioning carbon monoxide alarm, it’s nearly impossible to detect a leak before symptoms set in—headaches, dizziness, nausea, confusion, and in extreme cases, death.

A CO detector is your first line of defence.

Where CO Alarms Are Required

In the UK:

Homes : Under the Smoke and Carbon Monoxide Alarm (Amendment) Regulations 2022, landlords must ensure at least one carbon monoxide alarm is installed in any room used as living accommodation which contains a fixed combustion appliance (excluding gas cookers).
Businesses : While the law does not always mandate CO alarms in all commercial premises, duty of care under the Health and Safety at Work Act 1974 means employers must protect staff from foreseeable risks—including carbon monoxide exposure.
Care homes, schools, hotels, and offices with gas appliances or fireplaces should install detectors in accordance with BS EN 50291-1 (for domestic settings) or BS EN 50291-2 (for caravans and boats, often cited for non-domestic applications).

When to Replace a CO Detector

Most carbon monoxide alarms have a lifespan of 5 to 10 years , depending on the make and model. After this time, the sensors degrade and can no longer detect gas accurately.

Here’s how to stay safe:

Check the expiry date : It’s usually printed on the back or side of the unit.
Replace immediately if the alarm is damaged, exposed to excessive moisture, or if it fails a test.
Regularly test your detector—once a month is ideal.
Replace the battery annually (unless you have a sealed unit, which should still be tested).

If your alarm starts to beep intermittently and it's not a low battery alert, it may be nearing the end of its life.

Choosing the Right Carbon Monoxide Alarm

When purchasing a new detector, always look for the British Standard BS EN 50291 certification mark and a CE mark to ensure it meets UK safety regulations.

You can choose from:

Battery-powered (replaceable or sealed-for-life lithium)
Mains-powered with battery backup (often preferred in commercial settings)
Smart detectors with mobile alerts and integrations (increasingly popular in both homes and offices)

Carbon Monoxide Protection for Businesses

In business settings, especially where staff or customers may not be familiar with the signs of CO poisoning, it's critical to go beyond compliance:

Install alarms in boiler rooms, kitchens, plant rooms or anywhere with gas or solid fuel appliances.
Combine with regular gas safety checks and maintenance.
Consider integrating detectors into building management systems or fire and security setups for complete peace of mind.

Summary: Don’t Take the Risk

Whether you’re a homeowner, landlord, or business owner, carbon monoxide detectors save lives —but only when they’re working properly.

If you’re unsure hw old your CO alarms are, don’t wait for a fault to appear. Replace them today, and stay protected.

For expert installation, maintenance, or replacement of carbon monoxide detectors, contact the team at Moore Secure .

We’ve been protecting homes and businesses across the North West and the South since 1988

New Winchester Location

Wed, 11 Jun 2025 12:24:47 GMT

A new home but not a new start

New Address for Our Winchester Office – Now on St. Thomas Street

We’re pleased to announce a new chapter for Moore Secure Winchester ! After many years on Parchment Street , we’ve now moved our Winchester base to a more central and flexible location:

�� Moore Secure – Winchester Office
Winchester Business Hub
32 St. Thomas Street
Winchester, Hampshire, SO23 9HJ

Located in the heart of the city, this new office gives us even better access to support our customers across Winchester and the surrounding Hampshire area – from Alresford and Kings Worthy to Twyford, Hursley, Sutton Scotney , and beyond.

Here When You Need Us

While we’re not always in the Winchester office day-to-day, it serves as a dedicated base for meetings, consultations, and customer support in the area . We're always happy to arrange an appointment if you'd prefer to meet locally – just let us know, and we’ll organise a convenient time.

Of course, we still carry out home visits and site surveys across the region and continue to provide prompt, professional support wherever you are.

Security Services for Winchester and Beyond

If you're looking for a CCTV installer in Winchester , need to upgrade your intruder alarm , or want expert advice on the latest security systems, we’ve got you covered.

We offer:

Professional CCTV installations with remote access
Smart intruder alarm systems for homes and businesses
Access control and intercoms tailored to your needs
Support for both residential and commercial properties

With over 35 years of experience, we deliver high-quality, reliable installations and personal customer service that larger national firms often can’t match.

Supporting the Winchester Community Since 2002

Moore Secure is proud to be a long-standing security installer in the Winchester and Test Valley area . Our clients range from homeowners in historic city centre homes to rural properties and small businesses across the Hampshire countryside.

We’re known for:

✅ Local, independent service
✅ 35+ years of experience

✅ Clean, discreet installations
✅ Professional-grade equipment (no DIY kits!)
✅ Ongoing support and maintenance

Let’s Talk Security

To arrange a consultation in or around Winchester , just get in touch. We’re happy to come directly to you!

�� Moore Secure – Winchester Office
Winchester Business Hub
32 St. Thomas Street
Winchester, SO23 9HJ

�� Appointments available by arrangement

Get in touch to find out how we can help you secure your home or business with confidence .

Did You Know We Had Moved?

Mon, 09 Jun 2025 12:07:24 GMT

From Romsey to..... Just outside Romsey

We’ve Moved – Come Visit Us at Our New Premises in Nursling!

It’s hard to believe it’s been nearly three years since Moore Secure moved premises – but we still occasionally hear from customers turning up at our old address at Unit 9 Basepoint, Romsey . So here’s a friendly reminder: we’re now based at 1 Grove Park, Upton Lane, Nursling, Southampton, SO16 0XY – just a short drive from our previous location.

Visit Our New Demo Suite in Nursling

Our new location isn't just a change of address – it’s an upgrade. We’ve created a dedicated Demo Suite where customers can explore and interact with our latest professional-grade security systems, including:

HD and UHD CCTV camera systems

Advanced intruder alarms

Access control and intercom options

Whether you’re considering a new installation for your home or business, or just want to understand your current system better, our team can give you a live demonstration and answer any questions you may have.

Still Serving Romsey, Test Valley and Beyond

Although we’ve moved to Nursling, Moore Secure remains firmly rooted in the local community. We continue to serve Romsey, Test Valley, and the surrounding Hampshire area with the same care, quality, and professional expertise we’ve offered since 1988.

As a family-run, independent business, we’re proud to provide a personal touch that national companies often can’t match. We focus on bespoke security solutions tailored to your exact needs.

A Warm Welcome – With Horses and Guinea Fowl!

One of the perks of our new rural setting? A few friendly faces (and feathers)! When you visit our office at Grove Park, you’ll likely be greeted by our resident horses and guinea fowl. It’s a unique, relaxed setting – and we love it.

Come and See Us

If you’re considering upgrading your home security, exploring CCTV options, or simply want to see the tech in action, we’d love to welcome you to our premises.

�� Moore Secure

1 Grove Park

Upton Lane

Nursling

Southampton

SO16 0XY

We're open Monday to Friday and happy to schedule demo appointments that work around your availability.

Looking for a trusted local security company in Romsey or Southampton?

Moore Secure specialises in CCTV, intruder alarms, access control and fire systems for homeowners and businesses across Hampshire.

✅ Over 35 years’ experience

✅ Friendly, independent advice

✅ Live Demo Suite available

✅ Professional installations – no DIY kits

�� Contact us today or pop in for a chat – we’re just off the M271 with free parking on-site.

A Guide to Renewing Smoke Detectors

Fri, 16 May 2025 09:37:14 GMT

Why Do Smoke Detectors Need To Be Changed Every 10 Years?

Why You Need to Replace Your Smoke Alarm Every 10 Years in the UK

This isn't just advice for those in Southampton, Winchester, Wilmslow or Manchester, Smoke Alarms are a vital part of home safety, providing early warning of fire and giving you precious time to escape. In the UK, fire safety is a priority, with campaigns like Fire Kills reminding us to stay vigilant. However, smoke alarms have a limited lifespan of about 10 years, after which they must be replaced to remain effective. This article explains why smoke alarms need replacing every decade, how to comply with UK regulations, and how to keep your home fire-safe.

Why Do Smoke Alarms Have a 10-Year Lifespan?

Smoke alarms detect smoke using sensors—either ionization (using a small radioactive source) or photoelectric (using a light beam). Over time, these sensors degrade due to dust, humidity, and general wear. After approximately 10 years, they may become less reliable, failing to detect smoke quickly or at all. The internal electronics, such as circuit boards, can also deteriorate, and batteries (even in mains-powered alarms) lose effectiveness.

The British Standards Institution (BS 5839-6) and UK fire safety guidelines recommend replacing smoke alarms every 10 years to ensure they meet safety standards. This aligns with manufacturer designs, which balance reliability and affordability.

Reasons to Replace Your Smoke Alarm After 10 Years

1. Sensor Degradation

Ageing sensors may not detect smoke in time, delaying or preventing the alarm from sounding. In a fire, every second counts, and a faulty alarm could put lives at risk.

2. False or Nuisance Alarms

Older alarms can become oversensitive or erratic, triggering unnecessarily due to dust or sensor wear. This may tempt you to disable the alarm, leaving your home unprotected.

3. Compliance with UK Regulations

UK laws, such as the Smoke and Carbon Monoxide Alarm (England) Regulations 2022, require working smoke alarms in rented homes and new builds. In Scotland, since February 2022, all homes must have interlinked smoke alarms on every storey and a heat alarm in the kitchen. Replacing outdated alarms ensures compliance with these rules.

4. Improved Technology

Modern smoke alarms offer advanced features, such as 10-year sealed batteries, interlinked systems (where all alarms sound together), and smart technology for remote alerts. Replacing old alarms keeps your home up to date with the latest safety innovations.

5. Peace of Mind

A reliable smoke alarm provides confidence that your family is protected. Regular replacement is a small investment for safety and security.

How to Know When to Replace Your Smoke Alarm

• Check the Manufacture Date: Look for the date printed on the back or side of the alarm. If it’s over 10 years old, replace it immediately.

• Listen for End-of-Life Signals: Many modern alarms chirp or flash to indicate they’ve reached the end of their lifespan.

• Test Weekly: Press the test button weekly, as recommended by the Fire Kills campaign. If the alarm doesn’t sound, replace it, even if it’s less than 10 years old.

Tips for Maintaining and Replacing Smoke Alarms

• Follow UK Regulations: Install smoke alarms on every storey of your home, ideally in hallways and landings. In Scotland, include a heat alarm in the kitchen and ensure alarms are interlinked. For rented properties in England, landlords must ensure alarms are installed and working.

• Choose the Right Alarm: Opt for alarms with 10-year sealed batteries to minimize maintenance, as recommended for rental properties. Combination alarms (ionization and photoelectric) offer the best protection.

• Mains-Powered vs. Battery-Powered: In new builds and some rented homes, mains-powered alarms with battery backup are required. Check local regulations to ensure compliance.

• Clean Regularly: Gently vacuum or dust alarms every six months to prevent dust buildup, which can affect performance.

• Dispose Safely: Ionization alarms contain trace amounts of radioactive material. Contact your local council’s recycling or hazardous waste program for proper disposal.

• Test Weekly: The UK’s Fire Kills campaign urges testing smoke alarms every week to ensure they’re working.

Smoke alarms are your first line of defence against fire , but they must be reliable to save lives. In the UK, replacing smoke alarms every 10 years is essential to ensure sensor performance, comply with regulations, and benefit from modern technology. Take a moment to check the manufacture date on your alarms, test them weekly, and replace any that are over a decade old. By staying proactive, you can protect your home and loved ones from the dangers of fire.

Don’t put it off —check your smoke alarms today! Share this advice with friends and family to spread the word about fire safety. For more information, visit www.gov.uk/firekills or contact your local Fire and Rescue Service or give us a call for free advice and cost effictive replacement.

Protect Yourself from Vehicle Theft

Mon, 24 Feb 2025 14:47:46 GMT

Keep your property safe with Police advice

In light of the increase of propert theft from vehicles, Hampshire Police have released advice on how to prevent this crime.

Vehicles - Keep your car locked and remove all valuable property from your car, including any bags and coats. Pull your car handle to CHECK it’s locked. If it’s a keyless entry car – make sure your car keys are not left within range for someone to copy the signal. To be sure, buy a ‘faraday pouch’. Thieves will break into cars for bags and coats, due to the possibility they may contain valuables. Thieves will search unlocked vehicles for ANYTHING - including, chargers, loose coins, sunglasses and keys.

If you see person/s hanging around homes, cars, sheds or garages - please call 101. If you see person/s trying door handles or trying to force entry - CALL 999 AT THE TIME - please give a description of the person/s inc clothing as best you can and which direction they have gone - and were they on foot, bike or car?

**Don't forget, you can call 999 or 101 from any phone but from mobiles, you will only get directed to the area you are calling from. e.g calling from Winchester will direct you to Hampshire and Isle of Wight

Meet the Moore Secure South team.

Thu, 23 Jan 2025 12:02:51 GMT

Meet the faces behind Moore Secure South

At Moore Secure South we are a small team with just 8 employees. We have 4 engineers that you may recognise from previous visits as well as 4 friendly office staff working hard behind the scenes to ensure that everything runs smoothly.

At Moore Secure we pride ourselves on providing an excellent service that is entirely tailored to your needs. Our systems are unique to every customer meaning that we make sure you are 100% satisfied.

We primarily install Intruder alarms, CCTV and Access control to help keep your home secure and to give you peace of mind 24/7. We offer both wired and wireless systems that can be controlled and monitored from your phone wherever you are. Our systems are catered to everyone so if you or somebody you know is in need of a new install or maintenance to an existing system please do not hesitate to get in touch.

How The Bobby Scheme is helping our local community

Mon, 20 Jan 2025 14:00:03 GMT

The Bobby Scheme

The Bobby Scheme is a scheme that is funded by The Blue Lamp Trust. They are a non-profit organisation covering Hampshire and the Isle of Wight, with the intention of enhancing community safety by offering free services and advice to vulnerable people.

The scheme was first started in 1998 and originally was funded by the council however it has since been taken over by The Blue Lamp Trust. The aim of the scheme is to provide free advice and assistance to vulnerable people to help keep them/ make them feel safe inside their homes. Their services are currently available to people over 60, people with disabilities, victims of burglary, victims of domestic abuse and repeat victims of crimes.

Their services include free home visits where they fit the following security devices free of charge:

Locks for doors and windows
Spy holes
Door chains
Long lasting smoke alarms
Carbon monoxide detectors
Letter box protection

Additionally, they can fit key safes and video doorbells for an added fee.

They also provide a Cyber Bobby Scheme which helps people who aren't as confident to stay safe online and to avoid frauds and scams.

If you know somebody that could benefit from one of their schemes you can make a referral on The Blue Lamp Trust website for a free home visit.

Why should you have an alarm fitted?

Wed, 08 Jan 2025 09:47:00 GMT

Why should you get a security alarm fitted?

A home alarm system helps to give you peace of mind knowing that your home is protected. They make it so you know exactly what is going on inside your home even when you are not there. However, making the decision to get an alarm fitted may seem daunting but after reading this blog we hope that your decision will be easier.

It helps to deter thieves

Having an alarm system installed doesn't only catch criminals but it also acts as a deterrent to any potential burglar. Statistics show that a burglar is more likely to choose a house without a security system than one with in order to reduce the chances of being caught.

2. The police can be notified

Your alarm can be set up to notify the police if your alarm is triggered and not deactivated and they will attend the scene after a certain period of time. This means that if you were not at home or nearby somebody will attend the scene to ensure that everything is okay.

3. Reduced insurance cost

Did you know that by having a security system fitted in your home some insurances will decrease your fee? This is because the fee charged is a reflection of the risk to your property and having a security system in place is often seen to reduce this risk. However, some insurance companies require the system to be of a certain standard so it is important to check this with your installer beforehand.

4. Remote access to your home

Having an alarm or CCTV fitted inside your home can offer you remote access to your property. Many alarms/ CCTV are set up so that they can be monitored and controlled from your mobile phone. This means that you can check the status of your alarm, see alerts and turn your alarms on and off - all without being there.

5. Alarm monitoring

Did you know that you can have your alarm monitored 24/7? This means that if an alarm was to be triggered a phone call would be made to you, your key holders or the police in order to ensure that the site was attended to and that it was secure. This gives you additional peace of mind as you know that no matter what happens your house would be attended to if the alarm was triggered.

Tips to keep your home safe this festive period

Mon, 02 Dec 2024 09:46:06 GMT

6 Tips to keep your home secure this festive period

As the Christmas season draws nearer, many of us are busy making festive plans, shopping for presents, and preparing to see family and friends. While the holiday spirit is contagious, so should be the thought for home security. With more people traveling or spending time away from home, the chances of theft or break-ins increase. Ensuring that your home is secure before you head out to enjoy the festivities can give you peace of mind to protect your loved ones and possessions during this busy time of year

We have compiled a list of recommended precautions that you should take to keep your house Moore Secure this Christmas

1. Make your house seem occupied

As we will all be spending more time away from home it is advised that you make your house look occupied through the installation of timers to turn your lights on when no one is home

2 . Ensure all windows and door locks work

Although it seems obvious many people do not have working locks in their homes which makes them an easy target for intruders

3 . Keep all valuable possessions out of sight

You should not keep anything of value that may tempt intruders into your home, near any windows or doors where they are easily visible. It is also recommended that you mark items of value with your name and/or postcode to deter theft further

4. Ensure that all vehicles are secured and keyless car keys are kept away from the door

It is recommended that you keep your vehicles secured and covered by security lights or cameras where possible as well as removing all valuables when you exit the vehicle. At Moore Secure we offer vehicle alarms that can be easily added to any vehicle of valuable possession and connected to set off your house alarm if motion is detected.

5. Do not publicise your plans on social media

You should avoid from posting that you are away from the house at any point on social media as it advertises the fact that your house is empty

6. Use a video doorbell

By having a video doorbell it allows you to prevent unwanted visitors by seeing who is at your door before you answer it. This allows you to monitor who is knocking on your door both when you are home and when you are out. At Moore Secure we also supply and fit video doorbells in order to keep your house secure.

Rural Tool Theft and How you can keep your belongings safe

Wed, 27 Nov 2024 15:50:57 GMT

Rural Tool Theft and how you can keep your belongings safe

Hampshire and Isle of Wight Constabulary is calling for individuals to participate in their Rural Tool Theft Survey which can be found on their website. The aim is to gather insights to better understand crimes affecting farms and businesses in rural areas. Due to their isolated nature, rural locations often become prime targets for criminal activity. In 2023, rural crime was estimated to cost £52.8 billion, marking a 4.3% increase from 2022. Among the most commonly stolen items are farming and power tools, as well as quad bikes, ATVs, and 4x4 vehicles.

Neighbourhood Watch advises that the best way to prevent theft is by using marking and tracking devices, which not only assist the police in investigations but also act as a deterrent for intruders. Additionally, it’s recommended that valuable equipment be stored in a secure location with proper security lighting to make access more difficult for criminals. Whenever possible, take note of the make, model, and serial numbers of high-value items. This information will be valuable in helping the police recover stolen goods should an incident occur.

At Moore Secure, we offer CCTV, Alarms, Security Lighting, and Wireless Vehicle Alarms like the ones mentioned above to help keep your belongings safe and to give you peace of mind. Contact us today to protect your property from theft and ensure your equipment stays Moore Secure.

A Guide to CCTV and Signage in the UK

Thu, 21 Nov 2024 13:16:00 GMT

A Guide to CCTV and Signage in the UK

This article is a guide to the rules surrounding CCTV and signage in both domestic and commercial (Public) settings in the UK. There are a variety of rules that should be followed if you own a security system and they differ based on circumstance and location.

Did you know that if your footage is not labelled correctly it may be discounted in court as evidence due to the correspondence not knowing that they were being recorded in the first place.

Using CCTV in domestic or private locations

While operating CCTV on private property there are fewer obligations than a public setting. As long as your CCTV doesn't extend beyond your property boundaries, signage is not a legal requirement. However, it is advised that you have some form of signage to inform visitors to your property that they are on CCTV.

If your cameras cover any public areas such as footpaths, roads or common areas you legally have to have signage that informs passers by that they are being recorded. It is important to make sure that your CCTV is being operated responsibly and respects the privacy of the public. You should ensure that your footage is only being used for the intention that it was installed.

Using CCTV in commercial or public locations

Images are classed as personal data and information so GDPR rules apply to anyone operating CCTV in a public setting. If you operate CCTV in a commercial property you must display and inform people that they are being recorded - typically through signage which must be clearly visible and readable.

You may also be required to pay a data protection fee however there are some exceptions to this rule click here to find out more . Additionally, you must ensure that access to the footage is limited to only those that need to view the CCTV in order to ensure that the footage is only being used for it's original intended purpose (this should be clearly labelled on your signage)

At Moore Secure we supply CCTV signage for both commercial and domestic properties starting from just £13 if you are in need of or are looking to replace old signs we would love to help do not hesitate to get in contact using the information located at the top of our website.

How our Wireless Vehicle Protectors can help to keep your belongings safe

Thu, 07 Nov 2024 13:49:16 GMT

Be Moore Secure with our Wireless Vehicle Protector

With an increase in crime involving cars, bikes and quad bikes there is no better time than now to invest in our new Wireless Vehicle Protectors. Quad bikes and ATV's are a prime target for thefts especially in rural areas with an increase in Quad bike theft since July 2024. In October alone there were 6 reported incidents of ATV theft reported to Hampshire Police.

In an advice statement from the Hampshire and Isle of Wight Constabulary they have recommended that you should mark your vehicles with your postcode, name or phone number to make it easier recognisable as well as parking it near CCTV, fitting it with a security device and a GPS tracker.

Our Wireless Vehicle Protectors act as a visual deterrent for potential thefts whilst giving you an early warning if somebody is trying to access your vehicle. It comes with a specially designed strap (available in 3 colours) which allows you to attach it to your steering wheel, or alternatively there are screw holes for surface mounting. The W-VP has been designed to protect your vehicle by activating your home alarm and/or app alerts when shock or motion is detected. It isn't limited to just vehicles it can also be used to protect trailers, E bikes, agricultural machines, caravans, golf bags and any other expensive possessions.

If you are interested in our Wireless Vehicle Protectors, or any other of our products, please contact us on hello@mooresecure.co.uk or call 01794 523 470.